ORACLE SUPPORTS CUSTOMIZATION?

Its a very std statement that we normally fear the customer that "Oracle doesnt support Customization"

I was happy to share the info which was recieved in a meet on Advanced Customer Services

Oracle E-Business Suite is the most comprehensive suite of integrated, global business applications that provides the most adaptable global business platform to help you extend the value of your applications and evolve your business to the next generation. To maximize the value of your Oracle E-Business Suite investment, Oracle Advanced Customer Services Configurations, Extensions, Modifications, Localizations and Integrations (CEMLI) Services can help identify, analyze and optimize customizations to mitigate risk, enhance system
performance and help to lower your total cost of ownership

FEATURES
• Identify, catalog, track and mange CEMLI deployment with CEMLI Catalog
• Mitigate downtime and performance degradation with CEMLI Performance Checks.
• Package CEMLIs for easier promotion with CEMLI Package.
• Identify the impact of Oracle E-Business Suite patches to your CEMLIs with CEMLI Patch Impact Analysis

BENEFITS
• Reduced risk of system downtime
• Minimized risk of performance degradation
• Lower total cost of ownership of change management
• Optimized system stability and manageability

Customizations in the Oracle E-Business Suite environment, known as Configurations, Extensions, Modifications, Localizations and Integrations (CEMLIs) can contribute to increased maintenance costs, performance issues and unplanned outages. CEMLI Services for Oracle E-Business Suite, offered by Oracle Advanced Customer Services, consists of web-based tools the help you manage your Oracle E-Business Suite custom code. You receive 24x7 access to online selfservices Web-based applications that allow you to:
• Catalog your custom code.
• Initiate performance checks on custom code.
• Package custom code into patches.
• Perform Patch Impact Analysis against your custom code